Frequently Asked Questions

Everything you need to know about listing a business, editing or claiming a listing, photos, reviews and getting help.

Yes. Creating an account and adding a business listing is completely free. There are no setup fees, subscriptions or credit card requirements. Your listing includes your description, categories, address, phone, website, opening hours, logo and photos.

Click "Register for free listing", create an account with your email address and confirm the verification link. Then open your account dashboard, choose "Add New Listing" and fill in the form. You can save a quick listing with the essentials first and complete the full profile later.

Every new listing and every significant edit is reviewed by our team before it is published, to keep the directory free of spam and duplicates. Most listings are approved within one to two business days. You will receive an email when your listing goes live, or a note explaining what needs to change if we cannot approve it.

A quick add captures the essentials: business name, category, location and contact details, so you can get listed fast. A full profile adds a detailed description, opening hours, gallery photos, amenities, social links, video and offers. Complete profiles rank higher in our search results and convert far more visitors into customers.

Sign in, open "View All Listings" in your dashboard and click Edit next to the listing. Change any detail, then save. Edits to the main content are queued for a short review, exactly like a new listing, and your existing listing stays visible in the meantime.

Open the listing page and use the "Claim this listing" option. Sign in or create a free account, then submit the claim. We verify that you represent the business and, once approved, the listing is moved into your account so you can manage it.

Logos and gallery photos can be uploaded as JPG, PNG or GIF files up to 1 MB each. Use a square logo of at least 300 x 300 pixels and landscape photos of at least 1200 pixels wide for the best result. Only upload images you own or have permission to use.

Anyone with a free account can leave a star rating and a written review of at least 40 characters. Reviews are screened automatically for spam and may be held for a manual check before they appear. We remove reviews that contain advertising, links, personal data, hate speech or that come from the business itself or a competitor. Owners can reply publicly to any review.

Yes. Signed-in owners can post a public reply beneath any review on their listing, and the reply is shown to all visitors. Answering promptly and politely, including to critical reviews, is one of the best ways to build trust with future customers.

Sign in, open "View All Listings" and click Delete next to the listing. It is removed from the directory immediately. If you cannot access the account that created the listing, email support@bizlistingonline.com from a business email address and we will help.

Use the "Report" option on the listing page or email support@bizlistingonline.com with the listing link and the problem. Reports are reviewed by our team and, where confirmed, the listing is corrected or removed.

Use the contact form on our Contact page or email support@bizlistingonline.com. We answer most messages within one business day.

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